WOO X resumes business as usual following a security incident with one of its market makers

WOO X resumes business as usual following a security incident with one of its market makers

Trading resumes with an extra layer of security check for withdrawals. The incident is specific to the market maker and not to WOO X

TL;DR

  • PERPS and Spot trading resume normally, liquidity normalizing
  • Kronos Research experienced a security breach causing trading to pause briefly. Other market makers are operating normally on WOO X
  • User funds were not affected
  • WOO X is performing an extra layer of security checks out of caution 
  • We apologize for any inconvenience this caused

Update as of 08:00 (Nov 19th) Spot trading has resumed.

Update as of 07:30 (Nov 19th) All requested withdrawals have now been processed.

Update as of 04:30 (Nov 19th) Manual withdrawals are now open

Update as of 01:00 (Nov 19th) All PERP pairs are now trading. 

Update as of 23:30 (Nov 18th) BTC-PERP and ETH-PERP have now resumed trading, and other PERP pairs will be back up soon. Please note liquidity may be limited, but should clients wish to close positions they can do so.

Announcement as of 23:30 (Nov 18th):

It is business as usual for WOO X, as WOO reassures users that all client assets remain secure despite the temporary trading suspension.

Kronos Research experienced a security breach. The temporary halt in trading was enacted as an extra layer of security causing trading to pause briefly. Other market makers are operating normally on WOO X.

We apologize for any inconvenience this caused

The content above is neither a recommendation for investment and trading strategies nor does it constitute an investment offer, solicitation, or recommendation of any product or service. The content is for informational sharing purposes only. Anyone who makes or changes the investment decision based on the content shall undertake the result or loss by himself/herself.

The content of this document has been translated into different languages and shared throughout different platforms. In case of any discrepancy or inconsistency between different posts caused by mistranslations, the English version on our official website shall prevail.

Read Next

We use cookies to improve your experience. To find out more, please read our Privacy Policy. By clicking "Accept", you consent to our cookie and Privacy Policy. Or you may click “Decline”to refuse to consent.

Stay Connected

WOO connects traders, exchanges, institutions, and DeFi platforms with democratized access to the best-in-class liquidity and trading execution at low cost.

Terms of Service Privacy Policy Information Security Statement